Frequently Asked Questions
Everything you need to know about your Melway order.
What is the standard shipping timeframe for my order?
Orders are typically processed within 1-2 business days. Standard shipping takes 3-7 business days depending on your location, while express options are available at checkout.
What is your return policy for fashion items?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.
How do I ensure I choose the correct size?
Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your products ethically sourced?
Yes, Melway Maps is committed to sustainability. We partner exclusively with manufacturers who adhere to fair labor practices and use high-quality, durable materials.
Can I track my package after it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.